Terms & Conditions
We hope that all guests will behave in a responsible manner toward both other guests and ourselves, however, we reserve the right to judge acceptable levels of behaviour. Guests failing to comply with any requests we make for adjustment of behaviour may have their booking terminated and be asked to vacate the premises whilst still being liable for the total cost of the booking and any other charges incurred.
We require at least 48 hours’ notice, before your day of arrival, for single room bookings and 10 days’ notice for group bookings (more than one room).
We will attempt to re-let any cancelled rooms but reserve the right to charge the full cost of any room that is not subsequently re-let.
Check-in and Check-out
Monday - Friday check-in time is from 16:00 - 20:00 unless by prior arrangement.
On Saturday and Sunday check-in is strictly from 16:00 - 18:00.
Last check-out is 10:30 on the day of departure.
You may arrange to leave your vehicle free of charge and it is usually possible to leave your luggage.
Children aged 15 years and under must be accompanied by a responsible adult at all times to ensure that the children's behaviour is appropriate for other guests staying here.
Damage to Property
In the event of damage to any property at The Great Grubb, we reserve the right to charge for professional cleaning, repair and/or replacement of the item(s) concerned.
The Great Grubb car park is situated at the front of the bed and breakfast. Please note that cars and contents are left entirely at the owner’s risk.
Right of Refusal
We reserve the right to refuse entry of any person that we do not wish to stay in our home.
Same Day Internet Bookings
Please allow up to four hours for same day internet bookings to be processed. If you are booking after 1600 we strongly suggest that you telephone us on 01803 849071.
Smoking is permitted outside on the patio at the rear or in the car park out front of the property. All forms of smoking including the use of E-Cigarettes and jos/incense sticks are strictly prohibited within the buildings and will attract a minimum fine of £200 plus a charge for any subsequent nights that we cannot let the room as a result.
Time of Arrival
Please ensure that you advise of your expected time of arrival, either when booking or by subsequent message, so that we can ensure we are here to greet you!
We hope you have a lovely stay, but if you have any problems at all, please speak to John or Sandra.